According to a new survey conducted by Consumer Forum research, good and bad customer service can make or break a deal.  

With London Fashion Week in full swing and yet another debate about skinny models on the catwalk rearing its head, the high street department store Debenhams has announced that it will be replacing size 10 mannequins in the window with size 16 equivalents.

 
When it comes to buying kids clothing, the value factor of supermarket shopping is proving increasingly popular according to a latest report by Mintel.

Where as the bad weather and rise in VAT hampered January's retail sales in the UK, the shopping centre Westfields bucked the trend and announced sales were up 11% on the year before.

The road to recovery is not proving easy for retail. Last month reports indicate that UK retail sales growth was hampered by a rise in VAT, bad weather conditions and less discounting in January. Spending in the US is also down and the low rate of consumption could affect improvements in the US economy.

According to the latest research, only 32% of retailers with a Twitter or Facebook account promote them on their website.

The latest report that Mothercare and Boots are going to collaborate on an exclusive children's clothing and accessories range to be sold throughout the Boots stores highlights how retail partnerships can flourish and be mutually beneficial under the right circumstances.

With news that Iceland are launching an X-Factor style search for the new face of the brand, we look at how supermarkets and clothing retailers alike are connecting to their customers by inviting them to represent their brands.

What do Sweden, Germany, the Netherlands and Austria all have in common? They are where H&M home was launched to rapturous applause last February. The trend-led range was so successful in the Northern European countries that the Swedish giants have decided to bring their homewares collection to the UK. 

According to a recent report, UK online shoppers are the biggest spenders in Europe. In 2009 alone, the total spend online was £38 billion, which was almost a third of total European sales. So why are us Brits so much more willing to part with our cash online than our European counterparts?